1. Introduction
Hero ERP ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and related services (the "Service").
2. Information We Collect
We collect information you provide directly to us, such as:
- Account registration information (name, email, company)
- Business data (quotes, work orders, inventory, invoices)
- Communication preferences and messages
- Payment information (processed securely via Base44 Payments)
- Usage data and access logs for audit purposes
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Send administrative and marketing communications
- Enforce our Terms of Service and other agreements
- Protect against fraud and maintain security
- Comply with legal obligations
4. Data Security
We implement comprehensive security measures to protect your data:
- Encryption of data in transit (TLS 1.2+) and at rest
- Role-based access control and authentication
- Regular security audits and penetration testing
- Comprehensive audit logging of all user actions
- Two-factor authentication (2FA) support
5. Data Retention
We retain your data for as long as your account is active or as long as needed to provide services. You may request data deletion at any time. We will delete your personal data within 30 days of your request, except where required by law.
6. User Rights
Depending on your location, you have certain rights regarding your data:
- Right to access your personal data
- Right to correct inaccurate data
- Right to delete your data
- Right to data portability
- Right to opt-out of marketing communications
7. Compliance
Hero ERP complies with applicable data protection laws including:
- GDPR (General Data Protection Regulation)
- CCPA (California Consumer Privacy Act)
- SOC 2 Type II standards
8. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at: privacy@heroerp.com